Frequently Asked Questions

FAQ'S

At A.T.A EAST AFRICA , our specialty is working with our clients to understand their business and supply chain needs. But it is also important for our prospective clients to understand what we do and how we do it. This helps to identify the areas where our expertise will benefit your company.

See below some answers that may help you. However, we are always available to answer any further questions you may have. Contact us anytime for a free consultation. Here are some answers to many questions about our Industry as well as our services, expertise and company structure

WHAT IS LOGISTICS MANAGEMENT?

Logistics management is a function where a company usually consisting of various shipping and distribution professionals provide services to analyze a company’s supply chain, offer carrier and service options, and provide continued management of all or some areas of a customer’s transportation needs.

DOES IT COST ANYTHING TO DO A FULL ANALYSIS OF OUR SUPPLY CHAIN SERVICES?

No, we do not charge for our initial analysis. There is absolutely nothing to lose by having our expert logistics professionals review your shipping and distribution spend and profile. In most cases we are compensated by our providers should you utilize our services.

WHAT MODES AND SERVICES DOES A.T.A EAST AFRICA PROVIDE?

We offer services for international and domestic freight, small parcel shipping, B 2 C solutions, freight and parcel audit and reporting, and overall supply chain management.

I AM A SMALL START-UP, CAN A.T.A EAST AFRICA HELP ME?

Yes, we love working with small and emerging companies. A.T.A EAST AFRICA provides the expertise and support to help your company scale.

WHAT TECHNOLOGY CAN A.T.A EAST AFRICA PROVIDE US?

We offer top-notch technology solutions to handle your freight, small parcel, and E-commerce needs. Each system gives you full visibility and the tools to best manage your shipping. Request a demo so we can show you how easy it is.

DOES A.T.A EAST AFRICA HAVE INTERNATIONAL CAPABILITIES?

Yes, A.T.A EAST AFRICA LIMITED is a licensed agent of UnitedEx, a leading authorized reseller of DHL Express services. In addition, we offer the services of valued freight and brokerage service providers, giving our customers options for ocean and air freight, for any import or export needs.

Let's Get Started

We place a large emphasis on our service as one of our top three key points of difference. Our service capability and dedicated account management are available 24 hours a day, 7 days a week and we offer a seamless operational set up and access to local people, bilingual speakers.